Guides

Help centre

Short, practical guides to every part of Sevo. Search by word or browse by area.

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Getting started

Your first day with Sevo

What the sample data is for, the seven setup steps, and how to reach the register and the back office.

Point of sale

Selling on the register — and what happens offline

Opening a shift, ringing up sales, returns, PIN switching, and how the till keeps working without internet.

Products & prices

Products, variants, prices and CSV import

Create products by hand or import them from a spreadsheet using the downloadable templates.

Inventory

Stock: stores, transfers, counts and adjustments

How on-hand quantities are calculated and how to move, count and correct stock.

Purchasing

Purchase orders, goods receipts and supplier invoices

From ordering to paying a supplier, with landed cost and three-way matching.

Finance

Finance: automatic postings, periods and bank reconciliation

Your books fill themselves from sales and purchases; here is how to read and close them.

Insights

Reading forecasts and recommendations

What the confidence band means, when to trust a forecast, and how accepting or dismissing teaches the system.

Account & settings

Plans, trial, payment and invoices

What the trial includes, how to choose and pay for a plan, and where to find invoices.

Users, roles and permissions

Inviting people, what the default roles can do, and the audit log.

Cannot find it?

Write to support@webdesigns.lk and tell us what you were trying to do. We answer Monday–Saturday, 8:30–18:00 Sri Lanka time, and a missing guide gets written.

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