Your invitation
Staff do not sign up themselves. An administrator invites them under Settings → Users, and they receive an e-mail with a temporary password.
If the e-mail has not arrived, check the spam folder. If it is still missing, ask your administrator to press "Resend" next to your name. That sends a fresh temporary password.
- Open the sign-in page and enter the e-mail address you were invited with.
- Type the temporary password and press "Sign in".
- On "Choose your password", check your name as it should appear on receipts, then type your new password in "New password" and "Confirm new password".
- When every password rule is met, confirm. You see "Password set" and you are signed in.
Signing in each day
- Enter your "E-mail" and "Password".
- Tick "Remember my e-mail" on your own device so you only type the password next time. Leave it off on shared computers.
- Press "Sign in".
The "Show password" eye button lets you check what you typed before you press Sign in.
Forgot your password?
- On the sign-in page choose "Forgot password?".
- Enter the e-mail of your account. We send a 6-digit code.
- Type the "Verification code" from the e-mail, then your "New password" twice.
- When you see "You're all set", sign in with the new password.
Signing out
At the bottom of the menu you see your name and e-mail. The door icon next to them signs you out. Always sign out on a shared computer.
If you cannot get in
A disabled user is refused until an administrator enables them again under Settings → Users.
If the company's trial or plan has ended and was not renewed, the company is paused and sign-in is refused. Your data is not deleted. The owner can choose a plan to continue.