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Help centre · Products & prices

Products and variants

Add the things you sell, with a variant for each size, colour or pack, and give each one a SKU, barcode, cost and photo.

Who can do this: Everyone can look at products. Adding and changing them needs the Manage catalog permission (Tenant admin and Store manager by default).

How products and variants fit together

A product is the item as your customers know it, for example “Cotton T-Shirt”. A variant is the exact thing you put on the shelf and scan at the till, for example the T-shirt in size M. Every product has at least one variant.

Each variant has its own SKU (your short stock code), its own barcodes, its own cost and its own selling price. Stock is counted per variant, so you always know how many size M shirts you have, not just how many shirts.

A product with only one form, such as “Ceylon Black Tea 200g”, simply has one variant.

Create a product

  1. Open Catalog → Products and click New product.
  2. Type the Product name. Add a Description if you like.
  3. Choose a Category and a Tax rule. The default tax rule is already selected for you.
  4. Choose the Unit you sell in: pcs, kg, g, l, ml, m, box or pack.
  5. Leave Track stock for this product ticked for goods you keep on the shelf. Untick it for things you do not count, such as a service.
  6. Under Variant 1, type the SKU. Variant name is optional: leave it blank to use the product name.
  7. Type the Cost (your purchase cost per unit) and the Barcodes. You can type more than one barcode, separated by a comma or a space.
  8. To add another size or colour now, click Add variant and fill in the next card. Click Remove on a card you do not need.
  9. Click Create product. The product opens so you can check it and set prices.

Every variant needs a SKU. If you click Create product and a field is missing, the field is marked in red with the reason.

Add or change a variant later

  1. In Catalog → Products, click the product to open it.
  2. Click Add variant, or click a variant row to change it.
  3. Fill in SKU, Variant name, Cost and Barcodes.
  4. Use Attributes to record size, colour and similar details as key=value pairs, separated by commas, for example colour=Red, size=L.
  5. Click Add variant or Save variant.

Set the selling price

The product window shows a Price column for your default price list. Click Set (or Edit) next to a variant, type the price and press Enter. Press Escape to cancel. To price many items at once, or to use a second price list, see “Prices and price lists”.

Add a photo

  1. Open the product and click Add photo at the top. Choose a JPEG, PNG or WebP picture up to 12 MB.
  2. The product photo is shown on the till for every variant. To give one variant its own photo (for example the red one), click Own photo on that variant row.
  3. Click Replace to change a photo, or the bin button to remove it.

Registers pick up new photos with their next catalogue sync.

Find a photo by barcode

Many packaged goods already have a photo in Open Food Facts, a free, open product database (with Open Beauty Facts for toiletries and Open Products Facts for household goods). If the product or variant has a barcode, Sevo can look it up for you.

  1. Open the product. Next to Add photo, click Find photo (it shows only when the product has a barcode).
  2. If the product has several barcodes, choose one.
  3. Check the photo, name and brand that come back. If it is the right product, click Use this photo; Sevo copies it into your catalogue at the till's size.
  4. If nothing is found, add your own photo instead.

These photos are free to use with credit (CC BY-SA). Your online shop shows the credit under the photo automatically; on the till nothing extra is needed.

Preferred supplier

With the Purchasing view permission, the product window has a Suppliers section: for each variant, the preferred supplier, the supplier's item code, the pack size and the last price paid. It also says when a goods receipt made the choice automatically, and which other suppliers the variant comes from.

  1. Press Set (or Change) on the variant's row.
  2. Choose the Preferred supplier, or No preferred supplier.
  3. Optional: the Supplier's item code and the Pack size they ship in. Suggested order quantities are rounded up to whole packs.
  4. For a product with several variants, tick "Also make this supplier preferred for the other variants" when they all come from the same supplier.
  5. Press Save.

Suggest from reorder levels on a purchase order uses this supplier. Changing it needs the Purchasing manage permission.

Edit the product itself

Open the product and click Edit product to change its name, description, category, tax rule, unit or stock tracking. Click Save changes when you are done.

The Products list has a search box: type part of a name or a SKU to find a product quickly.

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